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Zahra E

Zahra E

Solutions Engineer, AI Platforms  ·  Technical Pre-Sales & Customer Enablement  ·  ECBA™  ·  PSPO I™

Engineer with a proven discovery-to-adoption track record: I run technical discovery with stakeholders, design and scope the solution, deploy it, and drive adoption after go-live — the same core loop a commercial SE owns, built inside high-stakes scientific research instead of traditional SaaS. Hands-on experience building modern AI agent architectures (Claude & OpenAI APIs), delivering technical solutions to 10-20+ stakeholders per project cycle using Salesforce, Jira, Confluence, and Notion.

Certified
ECBA™ IIBA · Business Analysis
PSPO I™ Scrum.org · Product Owner
4+Years Experience
2Certifications
4BA Projects
60%Max Efficiency Gain
Career

Professional
Experience

4+ years managing complex, high-stakes projects in international contexts — France, Spain, Germany, Morocco — from AI integration to data transformation and change management.

2025 – Present
Data and AI Engineer
EGID · Lille, France

Scoping and integration of an AI solution into an analytics platform. Interface between business and technical teams.

  • Gathered requirements from 13+ stakeholders via bilingual (FR/EN) interviews and workshops; formalised functional and non-functional specifications.
  • Developed a prediction algorithm serving as a baseline to evaluate the performance of the integrated AI model (ground truth, comparison metrics).
  • Led user acceptance testing (UAT), managed incidents, and drove change management: user training, documentation, and post-deployment support.

Tools: SQL · Python · Power BI · Docker · Visio · Notion

2021 – 2025
Data Analyst
CRG — Barcelona, Spain

Business process optimisation and data transformation within an international multidisciplinary team.

  • Designed a Python pipeline reducing processing time by 60% on SQL databases exceeding 1 million records.
  • Delivered a Streamlit web app centralising access to business results, with Power BI dashboards for reporting.
  • Facilitated 7+ AI workshops and training sessions for 50+ users; produced functional documentation and post-deployment support.
  • Led international data science training sessions (EuBIC-MS Winter School 2024, advanced courses 2022–2024) with 60+ participants per session.

Tools: Python · SQL · Streamlit · Power BI · Pytest · Lucidchart · Confluence · TensorFlow · Keras

2023
AI Quality Consultant (International Internship)
EMBO Press — Heidelberg, Germany

Industrialisation of a machine learning-based quality control process within an international editorial team.

  • Qualified an AI use case for anomaly detection in scientific images, in collaboration with editorial and technical teams.
  • Documented business rules and decision criteria to feed the ML model specification.

Tools: Python · ML image processing · editorial workflows

Expertise

Core
Skills

Functional-technical hybrid profile covering the full BA toolkit — from elicitation to delivery.

Analysis & Requirements Requirements Elicitation Functional Specs (SFD/DSF) User Stories Gherkin / BDD MoSCoW Prioritisation BABOK®
Process Modelling BPMN 2.0 AS-IS/TO-BE Lucidchart MS Visio Figma (Wireframing)
Agile & Project Delivery Scrum SAFe Jira / Confluence Sprint Planning Risk Management
Testing & QA UAT Design Integration Testing Postman (APIs) Defect Management
Data & Technical Tools SQL Python Power BI Streamlit REST APIs Claude API Docker n8n Oracle EBS / SAP
Languages 🇫🇷 French — Professional 🇬🇧 English — Professional 🇲🇦 Arabic — Native
Background

Education

Scientific foundation in applied mathematics, computer science, and bioinformatics.

PhD in AI and Health — Awarded with distinction
Universitat Pompeu Fabra · Spain
Marie Curie prestigious fellowship
PhD
Master of Science in Bioinformatics
Faculty of Medicine and Pharmacy · Morocco
Equivalence Bac+5 recognised by ENIC-NARIC (France)
MSc
Bachelor's in Applied Mathematics & Computer Science
Faculty of Sciences · Morocco
2015 – 2018
Continuous Learning

Certifications

Verified credentials — hover any card to pause & click to verify

Udemy · 2026
Business Analyst: Software Testing Processes & Techniques
Udemy · 2026
Business Process Modeling A-Z™: Learn BPMN 2.0 From Scratch
Udemy · 2026
User Story Masterclass: Your Agile Guide to User Stories
Udemy · 2026
Understanding APIs and RESTful APIs Crash Course
Udemy · 2026
Understand and Elicit Requirements with Business Analysis
Udemy · 2026
Business Analyst: Software Testing Processes & Techniques
Udemy · 2026
Business Process Modeling A-Z™: Learn BPMN 2.0 From Scratch
Udemy · 2026
User Story Masterclass: Your Agile Guide to User Stories
Udemy · 2026
Understanding APIs and RESTful APIs Crash Course
Udemy · 2026
Understand and Elicit Requirements with Business Analysis